After-sale assistance


Fifth engagement: you will never be alone, neither after the delivery


In a traditional shop you can just go to the shop premises and make a question. With us, this takes place also online.

Our customer service will always be available, with fast and kind responses, to solve any doubt or request. Please don’t hesitate to contact us, we will reply in less than 24 hours! .


HELP REQUEST


Warranties and repairs


Repairs within the producers' guarantee
Only the Producers make repairs. Repairs are absolutely free, within the limits of the guarantee supplied by each producer. You will have to bear only the shipping costs.

Repairs our of the producers' guarantee
If the product you want to repair is out of the guarantee, you'll be informed about estimated timing and costs.

Please ask us for Producers' addresses and shipping instructions. You will have to bear all the shipping costs


REPAIR/REPLACEMENT REQUEST


Refills


Are you looking for pens refills? You are in the right place!

FIND YOUR REFILL NOW

 
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