Flatrate express shipping


First engagement: express shipping at flat rate to any destination


We are an International e-shop based in Italy aiming to offer the same service and guarantees of the best boutiques. What a best service than reducing to the minimum the delivery times?


We offer express and insured delivery at a flat rate for every order with no exceptions.
We are able to reach almost every destination within 2-5 days from the order, worldwide*.


Destination Delivery time* Cost** Duty Free
Europe (EU and extra-EU) 2 Business days* EUR 5,00 Yes
United Kingdom 2 Business days* GBP 5.00 Yes
USA 2 Business days* USD 20.00 Yes
Canada 2-3 Business days* CAD 21.00 Yes
Singapore 2-3 Business days* SGD 26.00 Yes
Australia 2-3 Business days* AUD 22.00 Yes
Mexico 2-3 Business days* MXN 270.00 Yes
Latin America 2-3 Business days* USD 28.00 No
Japan 3-4 Business days* JPY 2,150.00 Yes
Korea 3-4 Business days* KRW 21,500.00
Yes
China 3-7 Business days* CNY 215.00 No
India 3-7 Business days* INR 2,100.00 No
Rest of the world 4-7 Business days* USD 35.00 No

* delivery time may change a little if you live in a remote area.
** delivery costs may change a little because of the currency exchange (please check the cart for the accurate rate).
*** We currently don't ship to P.O boxes.



Custom duties


In line with our policy, we aim to offer the maximum transparency. We want our customers to exactly know what they are going to pay overall.

For this reason we are happy to offer a duty free policy in most of our destinations. For these countries we will bear all custom duties and nothing else will have to be paid at delivery:

- Europe (EU countries and not)
- United States
- Canada
- Australia
- Singapore
- Mexico
- Japan
- Korea


European customers: VAT


For EU customers only: being us a European firm, all prices shown for EU destinations include VAT . If you are a company with a VAT-number, you will receive an invoice with prices discounted by the VAT.


Order processing

  1. TIMING

    On the product page, you will receive clear information about its availability*.

    In stock products
    When the product is in our warehouse, hence immediately available, ( In stock ), we ship your order within 24 hours . Order placed before 11.30am are shipped the same day.

    Out of stock products
    When the product is not immediately available, ( Out of stock ), we will show you on the product page also the estimated delivery times.

    *for technical reasons, availability cannot be updated in real time. Since many customers enter our shops and our online store everyday at the same time, availability may change frequently. We will inform you within 24 hours, whether the product is not available.

  2. ENGRAVED ITEMS

    Engraved items require longer delivery times (7-10 days) because of the artisanal engraving process.

  3. OUT OF STOCK ITEMS (ORDERED)

    If the product is not available, we will inform you promptly. You will be free to choose whether waiting for the article, or being immediately refunded.


Shipping


After we ship the product (when you receive the email with your tracking number), shipping will take 1 to 4 days, depending on the destination. Please consider the table above as an estimate for the shipping times.



Delivery to other countries


We ship worldwide.

If you want to ship the items to a different country than the one where you live , we will promptly communicate you the custom duties due. You will then decide whether keeping your purchase or being refunded.

 
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